Who do I have to contact to get a Douwe Egberts coffee system in my business?
Please go to the section 'contact us' and fill out a quick response form. Our sales representative in your country will contact you as soon as possible to learn about your requirements. You can also check the contact address in your country, by surfing to 'global contact' and selecting your country.
Can you supply a coffee system internationally?
Douwe Egberts is represented in around 60 markets. We supply the Cafitesse coffee system in all markets, and Piazza d'Oro in many markets. We will be happy to look at your organisation's needs and international presence and outline our international supply to you.
Which brands do you sell?
Douwe Egberts is the main international brand. In some countries however, Douwe Egberts is known under a different name; Merrild in Denmark and Sweden, Marcilla in Spain and Maison du Café in France. On top of this, Douwe Egberts owns many other well known coffee brands around the world.
What is a coffee concept?
A coffee concept is an integrated offer of ingredient, coffee machine, service and training. It also includes special customer needs regarding cross selling, branded articles and coffee consultancy.
Which coffee concepts do you sell?
We sell smart coffee systems for a wide range of needs in the out-of-home market, and which can be used in different segments.Our line of international coffee concepts include:
- Cafitesse: The coffee system which serves pure, fresh, delicious coffee without fuss at top speed
- Contenta: The perfect solution for small businesses that are looking for convenience
- Piazza d'Oro: L'ARTISTA DELL'ESPRESSO espresso coffee concepts for high end HoReCa outlets
Besides our range of international products, our Operating Companies also often have a local assortment of equipment and ingredients. Please visit the OpCo websites for more information
How big is Douwe Egberts in coffee?
Douwe Egberts is among the top 3 of coffee roasters in the world (in roasting volume: 1.JKS, 2. Nestle, 3 Sara Lee/DE). The mother company is Sara Lee/DE, which owns many coffee brands and production sites in the world.
How do I know I am buying a pack of coffee which favours the small coffee growers?
Since 1989, Douwe Egberts has adopted a purchasing policy wherein the direct purchase of coffee holds an important place. In so doing, the company aims to contribute to the strengthening of the economic position of small growers in coffee-producing countries. The coffee bought from small growers is blended into the different Douwe Egberts coffee products. In addition, Douwe Egberts directly supports projects in coffee growing countries to reduce detrimental environmental effects of coffee growing and to educate coffee farmers.
Can I buy just a coffee machine?
This is possible in some cases, but for our international coffee concepts we supply the full solution including service, training and ingredients. This way, the coffee in the cup will be of optimal quality and your coffee operation will be reliable and without worries. We believe in providing turnkey solutions to customers.
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